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that happened to me bud it doesnt really work. i just didnt play it after that, sorry. if it doesnt work, you pretty much need to get a new computer. there might be a solution but i have no idea. once we did get another computer, i could play it. (we dont get new comps all the time this is just one for my moms house and it works now.) sorry, but i dont think you can play it anymore.